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ITIL Foundation

Course Duration: 0
Enrolled:54

Course Curriculum

ITIL

  • Introduction
    10:05
  • Key Concepts and Building Blocks of ITIL
    12:03
  • What is Value
    13:57
  • People
    08:15
  • Costs and Risks
    06:34
  • Service Value System
    14:16
  • Introduction to the Service value Chain
    05:09
  • Guiding Principals
    18:31
  • The Four Dimensions
    09:11

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